Privacy Policy

Account Information

When you create an account, we collect your username, email address, and encrypted password. If you sign in with Google, we receive your name, email, and Google account ID.

Payment Information

Payment transactions are processed by third-party providers (e.g., Cryptomus). We store transaction records (amount, status, timestamps) but do not store your cryptocurrency wallet addresses or payment credentials.

Usage Data

We automatically collect information about how you interact with our Platform, including pages visited, search queries, services viewed, and features used. This data helps us improve the user experience.

Technical Data

We collect IP addresses, browser type, device information, and referring URLs for security purposes (fraud prevention, rate limiting) and analytics.

To provide, maintain, and improve the Platform and its features.

To process transactions and manage your account and subscriptions.

To send transactional emails (welcome, payment confirmations, ticket replies, subscription reminders).

To detect and prevent fraud, abuse, and security threats.

To analyze usage patterns and improve our services.

To respond to your support requests and communicate with you.

Third-Party Services

We share data with payment processors to complete transactions. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or to protect our rights, property, or safety.

Passwords are hashed using bcrypt with a cost factor of 12.

All connections are encrypted via HTTPS/TLS.

API keys and sensitive credentials are stored securely and never exposed to the client.

Webhook signatures are verified using timing-safe comparison to prevent signature forgery.

Rate limiting and bot detection are implemented to prevent abuse.

While we implement industry-standard security measures, no system is 100% secure. We cannot guarantee absolute security of your data.

Authentication

We use an HTTP-only, secure cookie to maintain your login session. This cookie expires after 7 days.

Preferences

We may use local storage to remember your display preferences (e.g., theme, filters). This data never leaves your browser.

No Tracking Cookies

We do not use third-party tracking cookies or advertising cookies. We do not participate in ad networks.

Account data is retained for as long as your account is active.

Transaction records are retained for legal and accounting purposes.

You may request account deletion by contacting support. Upon deletion, your personal data will be removed within 30 days, except where retention is required by law.

Access: You can view your personal data through your account settings.

Correction: You can update your account information at any time.

Deletion: You can request account deletion by contacting support.

Export: You can request a copy of your data in a portable format.

Objection: You can opt out of non-essential communications.

The Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately.

Your data may be processed in countries other than your own. By using the Platform, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email or Platform notification. Continued use of the Platform after changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us through the support ticket system on the Platform or email us at [email protected].